Support, safety & account help

MenloVox Support

Use this page to request help with account access, Google sign-in, email magic links, billing, credits, ElevenLabs connection issues, audio routing, hosted voice access, privacy questions, or abuse reports. MenloVox support will never ask for your Google password, full credit card number, or unencrypted private keys.

Common help topics

  • Google OAuth or email magic-link sign-in problems.
  • Missing billing credits or subscription questions.
  • ElevenLabs API-key validation, disconnecting, or Voice ID setup.
  • Hosted platform voice access and approved voice options.
  • Browser microphone permissions and audio device selection.
  • OBS, Zoom, Discord, TikTok Live Studio, or virtual audio routing.
  • Abuse reports, impersonation concerns, or unsafe voice use.
  • Privacy, account deletion, and data questions.

Safety and abuse reports

Report suspected phishing, impersonation, non-consensual voice use, harassment, fraud, spam, or illegal conduct. Include the account email if known, timestamps, affected URLs, screenshots if available, and a clear description of what happened.

MenloVox may limit or suspend accounts, hosted voice access, credits, or sessions while investigating safety or abuse reports.

Billing support

For subscription, top-up, credit, cancellation, invoice, refund, or Stripe portal issues, include the account email and approximate payment date. Do not send full payment card numbers or CVV codes.

Payments are processed by Stripe. MenloVox can review account status and credit ledgers but cannot see your full card details.

Tools & Tips

Livestream setup resources

These resources can help you route MenloVox transformed audio into OBS, Zoom, avatars, livestream tools, or other production software. Your best setup is: MenloVox transformed output to virtual audio cable to avatar/OBS lip sync.

OBS Tips

The best way to sync your new voice with your AI avatar.

Easy way to get sound from OBS to Zoom

Virtual Audio Cable setup for routing OBS audio into Zoom.

Virtual Audio CableVB-Audio Cable for routing transformed audio between apps.Flexible slides in OBS StudioScene collection and presentation workflow tips.OBS StudioFree video production and livestreaming software.Streaming Avatar ProviderAI avatar and generative media tools that can pair with transformed voice workflows.Delulu StreamControl who you are on stream, or let chat decide.BlackHoleVirtual audio driver for routing audio between Apple apps, OBS, Zoom, and streaming workflows.LoopbackProfessional audio routing app for combining microphones, apps, and system audio into virtual devices.

Support

Use this for setup help, billing issues, abuse reports, or hosted voice approval requests.